← All writing

Brief Note · AI Workforce Transformation

When AI Transformation Breaks Workforce Trust

Trust is not a communications variable. It is an outcome of credible governance and fair process.

By Qiqing He30 July 2025

Workforce trust failures during AI programmes usually have precedents: unclear criteria, unevenly distributed burden, and governance that arrives after the fact.

What restores legitimacy

Transparent criteria, meaningful consultation, and evaluation that employees believe is tied to real outcomes — not theatre.

For leaders

Treat trust as an engineering constraint, not a narrative overlay.

About the author

Qiqing He is an AI workforce transformation strategist and founder of the independent Global AI Governance & Workforce Transformation Policy Observatory. His research draws on evidence from China and Asia.